About Us

Iowa Family Services provides respite services across the state of Iowa to best meet the needs of each child and family.

What is respite?

Our respite program provides a temporary break for the parents or caregivers while providing the consumer with a safe and fun environment. We offer individual respite consisting of one-on-one care. We also offer group respite which is one employee providing respite for up to three consumers.

Respite is flexible. Respite can take place in the consumer’s home, provider’s home or in the community. Respite can consist of playing games, swimming or attending community activities.

Iowa Family Services was founded in 2009 to provide services to children on the Children’s Mental Health Waiver. We have expanded to include children and adults on the Intellectual Disability Waiver.

girl on pedal car

Our Mission

Empower children and families to promote healthy growth and development by providing high-quality services to our consumers resulting in lifelong successes and strengthening of families and communities.

Our Team

Erik Haywood Erik Haywood Director
515-270-0093 (ext 2)
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Tracy Haywood Tracy Haywood Human Resources Director
515-270-0093 (ext 3)
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Julie Knudsen Julie Knudsen Office Coordinator
515-270-0093 (ext 1)
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Jennifer Downham Jennifer Downham Central Service Supervisor
515-270-0093 (ext 5)
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Pat Crawford Pat Crawford North East Service Supervisor
515-270-0093 (EXT 6) or
319-415-5140
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Vicky Conlon Vicky Conlon North West Service Supervisor
515 -270-0093 (EXT 7) or
712-480-5771
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Kristen Krueger Kristen Krueger Central Service Supervisor
515-270-0093 (ext 8)
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Jess Symons Jess Symons Central Service Supervisor
515-270-0093 (ext 4)
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